What To Do After a Car Accident in Ontario (Step-by-Step Guide)
A car accident can be overwhelming—especially when you’re unsure what steps to take next. In Ontario, following the correct process is important not only for safety but also for protecting your legal rights and maximizing any future compensation.
Below is a simple, clear step-by-step guide on what to do immediately after a collision.
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Ensure Safety First
Move your vehicle to a safe area if possible. Turn on hazard lights.
If anyone is injured, call 911 immediately.
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Call the Police if Required
You must report an accident to the police if:
- Damage is over $2,000
- Someone is injured
- A driver is impaired
- It’s a hit-and-run
If uncertain, call non-emergency police to confirm.
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Exchange Information
Collect the following:
- Driver’s name & address
- Phone number
- Driver’s licence number
- Insurance company & policy number
- Vehicle license plate
Take photos of their documents for accuracy.
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Take Photos & Gather Evidence
Your phone becomes your best tool.
Take clear photos of:
- Vehicle damage
- Road conditions
- Traffic signs
- Injuries
- License plates
This evidence becomes important if the insurance company challenges your claim.
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Seek Medical Attention
Even if you feel “fine,” many injuries (soft tissue, concussion, whiplash) appear later.
A doctor’s report is critical evidence for your claim.
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Report to Your Insurance Company
You must contact your insurer within 7 days.
When describing the accident, stick to facts. Do not admit fault.
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Contact a Personal Injury Lawyer Early
A lawyer helps you:
- Understand your rights
- File the correct claims
- Access benefits
- Deal with insurance adjusters
- Protect your compensation
Most lawyers work on a No Win, No Fee basis.
